Last Updated: 27th August, 2025

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Introduction & Acceptance

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Welcome to Milonaa (“we,” “us,” “our,” or “Milonaa”). These Terms and Conditions govern your access to and use of our website, [www.milonaa.in] (the “Site”), and any related mobile applications or social media platforms (collectively, the “Platforms”).

By accessing, browsing, or purchasing from our Platforms, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our Platforms or services.

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Privacy Policy

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Your privacy is of utmost importance to us. Our Privacy Policy, which is incorporated into these Terms by reference, details how we collect, use, and protect your personal information, including your name, contact details, and payment information. By using our Platforms, you consent to the practices described in our Privacy Policy.

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Intellectual Property

All content on our Platforms, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Milonaa or its content suppliers and is protected by international copyright and trademark laws. The "Milonaa" name and logo, and all related product names, design marks, and slogans are the trademarks or service marks of Milonaa. You may not use any of our intellectual property without prior written consent.

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User Conduct & Accounts

You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password. You must not use the Site for any illegal or unauthorized purpose.

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Product Information & Orders

Milonaa strives to display our products and their colors as accurately as possible. However, we cannot guarantee that your screen's display of any color will be accurate. All products are subject to availability, and we reserve the right to limit quantities and discontinue products at any time. Your order constitutes an offer to purchase a product, which we accept only upon sending you an order confirmation.

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Pricing & Payment

All prices are listed in Indian Rupees (₹). We reserve the right to change prices for products displayed at any time without notice. Payment must be made at the time of order via one of the accepted payment methods. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

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Returns, Exchanges & Refunds

Please refer to our detailed Return & Exchange Policy on a separate page of our Site. In general, due to the intimate nature of apparel, we only accept returns or exchanges for items that are damaged or defective upon arrival. All claims must be made within 48 hours of delivery.

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Third-Party Links

Our Platforms may contain links to third-party websites that are not owned or controlled by Milonaa. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. You access such sites at your own risk.

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Limitation of Liability

Milonaa shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from your use of or inability to use our Platforms or from any products purchased through the Site.

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Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

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Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes.